Last updated: March 31, 2023
Information We Collect
We collect information from you in various ways, including:
(a) Information you provide to us: When you register for an account, request a ride, or otherwise interact with our Services, we may collect personal information such as your name, email address, phone number, profile photo, payment information, and location data.
(b) Device and usage information: We automatically collect certain information from your device when you use the App or our Services, including device type, operating system, unique device identifiers, and usage data (such as the date and time of your request, the duration of your ride, and your interaction with the App).
(c) Location data: We collect your precise location data when you use our Services to provide you with the requested ride and to improve the accuracy of our Services.
How We Use Your Information
We use the information we collect to:
(a) Provide, maintain, and improve our Services, including facilitating rides, processing payments, and providing customer support.
(b) Personalize and enhance your experience with the App and our Services.
(c) Communicate with you, including sending you notifications, updates, and promotional materials.
(d) Analyze and understand how users interact with our Services to improve the App and develop new features.
(e) Prevent, detect, and address fraud, security issues, and violations of our Terms of Service.
(f) Comply with legal requirements, enforce our rights, and protect the rights and safety of our users and the public.
Disclosure of Your Information
We may disclose your personal information to:
(a) Drivers and riders involved in your ride to facilitate the ride and ensure a smooth experience.
(b) Third-party service providers that help us operate, maintain, and improve our Services.
(c) Law enforcement or other government authorities when required by law, when necessary to protect our rights or the rights of others, or to prevent harm or illegal activities.
(d) In connection with a merger, acquisition, or sale of assets, subject to the continued protection of your personal information.
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.
Our Services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take appropriate steps to delete that information.